Frequently Asked Questions
Everything you need to know about Farer timepieces, shipping, and our lifetime guarantee.
Where are Farer watches designed and manufactured?
Every Farer watch is designed in London and handcrafted in Switzerland. We partner with some of the finest Swiss manufacturers to ensure our mechanical and quartz movements meet the highest standards of horological excellence.
What is the Farer '30-Day Free Returns' policy?
We offer a 30-day return period from the date of delivery. If you are not completely satisfied, you can return your watch in its original, unworn condition for a full refund. We even cover the cost of return shipping for most international regions.
Do you offer international shipping?
Yes, we ship worldwide via DHL Express. Shipping is free on all watch orders. Please note that for customers outside the UK, US, and EU, local import duties and taxes may apply upon delivery.
What kind of warranty comes with a Farer watch?
We provide a comprehensive 60-month (5-year) movement warranty on all our mechanical watches. This covers any manufacturing defects to give you peace of mind that your timepiece is built to last.
How should I care for my mechanical watch?
To maintain accuracy, we recommend regular wear and a professional service every 4-5 years. While our watches are water-resistant, always ensure the crown is fully pushed in or screwed down before exposure to water.
Are your watch straps interchangeable?
Absolutely. Most Farer watches feature quick-release spring bars, allowing you to swap between our premium Barenia leather, stainless steel, or rubber straps in seconds without the need for specialized tools.